Privacy Policy

Effective Date: September 2, 2026

Last Updated: September 2, 2026

1. Our Privacy Approach

This Policy explains how Nubesjetcorp handles personal data connected with our website, consultations, quotations, charter bookings, passengers, payments, cancellations, and refunds under the Personal Data (Privacy) Ordinance, Cap. 486.

2. Information We Collect

Depending on your interaction with us, we may collect:

• Contact and office appointment details.
• Routes, dates, passenger numbers, baggage, catering, accessibility needs, and preferences.
• Passenger identity, nationality, birth date, passport, visa, permit, and journey-document information.
• Quotations, bookings, payments, cancellations, refunds, and correspondence.
• Bank details supplied for refunds.
• Information entered into website forms.

Provide accurate, necessary information. When supplying another passenger’s data, inform that person about this Policy and have a proper basis for sharing it.

3. How Information Is Collected

We collect information through website forms, email, calls, office meetings, documents, booking records, and refund communications. We may receive necessary information from operators, airports, handlers, authorities, or group organizers.

A website consultation request is not a paid booking and remains active for 48 hours. Expired-request data may be kept briefly for administration before deletion or anonymization.

4. Why We Use Personal Data

We may use personal data to:

• Arrange and manage consultations.
• Prepare charter plans and quotations.
• Assess aircraft, route, baggage, airport, and passenger requirements.
• Process office payments, cancellations, and bank-transfer refunds.
• Coordinate with operators, crews, airports, handlers, and authorities.
• Meet immigration, aviation, accounting, legal, and regulatory duties.
• Respond to questions, complaints, disputes, and data requests.
• Maintain website and business security.

Unrelated use requires notice and consent where required by law.

5. Information Sharing

We may share necessary information with operators, airports, handlers, caterers, government bodies, immigration, customs, banks, advisers, technology providers, and parties arranging the journey.

Recipients receive information required for their role. Some may be outside Hong Kong. Where practicable, contractual or organizational measures support appropriate handling. We do not sell passenger data.

6. Storage, Security, and Retention

Data may be held electronically or physically. We use proportionate access restrictions, account controls, staff procedures, record management, and protected transmission methods to reduce improper access, loss, alteration, or disclosure.

Supply refund banking details only through the method communicated by Nubesjetcorp. We retain data as needed for consultations, bookings, refunds, accounting, disputes, legal duties, and aviation requirements. Unneeded data is deleted, anonymized, or disposed of.

If we identify a data incident, we will assess its nature, contain further exposure, preserve relevant records, and consider notifications to affected individuals, the Privacy Commissioner, operators, banks, or authorities according to the circumstances, legal duties, and potential impact involved.

7. Access and Correction Rights

Under Cap. 486, you may request access to your data or correction of inaccuracies. We may request information to establish identity and locate records. Any lawful fee will be stated beforehand.

We may limit a request where Cap. 486 permits, including when another person’s data is affected. Reasons will be supplied where required.

8. Direct Marketing

We will use personal data for direct marketing only after providing the notices and obtaining the consent required under Cap. 486. You may ask us to stop such use at any time without charge by emailing jets@nubesjetcorp.com.

9. Policy Updates and Contact

We may revise this Policy when practices, services, or duties change. The current version and date will appear online.

For questions, access or correction requests, contact our Data Privacy Contact at jets@nubesjetcorp.com. Provide enough information to identify the request. Do not email identity documents or banking information unless instructed.